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Diploma Of Hospitality Management

52

Weeks

Course Duration

28

Units

of competency

TAS | NSW | VIC

Locations

Available

Diploma Of Hospitality Management

Course Overview

SIT50422 – Diploma of Hospitality Management reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

Course Fees

$14,000*

Offshore Fee

$13,000*

Onshore Fee

Entry Requirements

Successful completion of Australian Year 12 or Australian equivalent is mandatory.

Students must be 18 years old and above.

Domestic RPL candidates:
Prior to commencing the RPL process, domestic RPL candidates are required to have relevant work experiences and/or any other evidence to match with the training package requirements.
English requirement:

A minimum of IELTS 6.0 or equivalent is required.


For more information regarding the commonly acceptable types of English language proficiency evidence, along with the verification methods, please click here

Pre-requisites/Co-requisites

 Units in this qualification Pre-requisite unit
SITXINV006 – Receive, store and maintain stock
SITXFSA007 – Transport and store food
SITXFSA008 – Develop and implement a food safety program
SITXFSA005 – Use hygienic practices for food safety
SITXFSA007 – Transport and store food
SITXFSA008 – Develop and implement a food safety program
SITXFSA006 – Participate in safe food handling practices
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Course Format

Core Units
0
+
Elective Units
0
=
Total Units
0
Core Unit CodeCore Unit Title
SITXCCS015Enhance customer service experiences
SITXCCS016*Develop and manage quality customer service practices
SITXCOM010Manage conflict
SITXFIN009Manage finances within a budget 
SITXFIN010Prepare and monitor budgets 
SITXGLC002Identify and manage legal risks and comply with law
SITXHRM008Roster staff  
SITXHRM009Lead and manage people  
SITXMGT004Monitor work operations
SITXMGT005Establish and conduct business relationships 
SITXWHS007Implement and monitor work health and safety practices 
Elective Unit CodeElective Unit Title
SITXFSA005Use hygienic practices for food safety
SITXHRM010Recruit, select and induct staff
BSBOPS601Develop and implement business plans
SITXINV006Receive, store and maintain stock
SITHIND008**Work effectively in hospitality service
BSBTWK503Manage meetings
SITXHRM012Monitor staff performance
SITXFSA006Participate in safe food handling practices  
SITXINV007Purchase goods
SITXINV008Control stock
SITHACS009Clean premises and equipment
SITHACS016Provide accommodation reception services
SITXCCS010Provide visitor information
SITXFSA007Transport and store food
SITXFSA008Develop and implement a food safety program
SITHIND006Source and use information on the hospitality industry
SITTTVL001Access and interpret product information
Description of licensing requirements*This unit requires students to complete 4 service periods (SITXCCS016 - Develop and manage quality customer service practices).

**This unit requires students to provide hospitality service to customers for a minimum of 36 complete service periods (SITHIND008 - Work effectively in hospitality service).

The above selected elective units may be substituted for any of the approved elective units from the training package, that meet with the packaging rules for this qualification as mentioned above.

Note

Students MUST have the following IT equipment prior to enrolling with Reach and will require a suitable study space for self-study, assessment activities or to participate in online classes.

1. Hardware requirements:

  • Desktop or laptop with the following recommended System Requirements:
    • Windows 7 (2009) or higher
    • Apple Macintosh OS X version 10.6 (Snow Leopard) or higher
  • A webcam, e.g. built-in to a laptop or a USB webcam.
  • Audio input and output suitable for video conferencing or online classes.
  • A headset or earbuds with a microphone is recommended. Speakers and a microphone can be acceptable but need to be tested to check they do not introduce echo into a video conference or online classes.
  • Photo/scan – a camera, e.g. on a mobile phone, can be required to scan and submit handwritten materials.

2. Software Requirements:

  • A web browser such as Internet Explorer, Firefox, Google Chrome, or Safari (Please note that Apple users will be required to install Google Chrome in order to use Microsoft Teams) that will allow students to:
    • Stream videos from YouTube-style sites (a student must be aware of his/her internet usage limits and costs);
    • Run word processing software such as Microsoft Teams, Word and PowerPoint;
    • Participate in virtual classrooms or online live streaming webinars (e.g., Microsoft Teams or Zoom). (for classes delivered online or via live-streaming webinar).
  • Reach will provide students with access to Reach’s Microsoft Office 365 software (i.e., Microsoft Teams, Word, Excel, and PowerPoint), however:
    • Students may require administration rights to their computer in order to install additional software.
    • Students are strongly advised to install a suitable anti-virus program to protect their work.

3. Internet Requirements:

  • A reliable, high-speed broadband internet connection, with sufficient upload and download capacity. A Wi-Fi or mobile connection can be acceptable if it is adequately stable to perform well in a video conference or online classes;
  • Students will have access to Reach’s wireless connection during campus operating hours of 6:00am to 9:00pm Mon – Sat;
  • Community internet and computer access:
    • Public libraries offer free access to computers and the internet, although students may require a membership card or be required to pay a small charge. Students may need to book ahead if they wish to use library services. Students will also have access to printing and photocopying services on a pay per page basis. Most libraries also provide wireless hotspots and recharging stations at no cost for students using their own devices.

4. Other Information:

Reach encourages students to acquire the following skills and knowledge related to operating and maintaining an efficient online study environment:

  • Know how to install, use, and keep their computer’s internet browser and other software up to date (e.g. installing security updates)
  • Be proficient in connecting their laptop and/or mobile device to wireless networks either at Reach’s campus, your local library, or other locations
  • Ability to use a web camera and headset/microphone
  • Know how to use cloud storage (e.g. through Office 365 OneDrive)
  • Ability to use Microsoft Word and other related software packages.

Related Occupations

  • Banquet or Function Manager
  • Bar manager
  • Café Manager
  • Chef de Cuisine
  • Chef Patissier
  • Kitchen Manager
  • Restaurant Manager
  • Unit Manager Catering Operations

Completion of an Reach qualification does not guarantee an employment outcome.

Qualification Issued

Once the units of competency required in the training package for this qualification have been successfully completed, the student will be issued with a Diploma of Hospitality Management (SIT50422) and an academic transcript of all completed units within 30 calendar days. Students who successfully complete individual units of competency within the qualification, but not the qualification in its entirety will be eligible to receive a Statement of Attainment. This document contains a record of all completed units and will be available to students by the end of their course.

Reach Community College does not guarantee:

  • a successful education assessment outcome for the student or intending student; or
  • completion of a Reach Community College qualification will lead to an employment outcome; or
  • a learner will successfully complete a training product on its scope of registration; or
  • a training product can be completed in a manner which does not meet the requirements of the Standards for Registered Training Organisations (RTOs) 2015.

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Non-Tuition Fees

$200 (Handling Fee)
(No other charges or changes to Tuition Fees once paid)

VOCATIONAL PLACEMENT FEES
$500 – for each qualification in Community Services. Before commencing placement, students will be required to obtain mandatory documents at their own expense. Students will be notified of their placement via email, including when to obtain these documents, prior to commencing vocational placement.

Refund policy rules apply to Placement Fees. Please check our Refund Policy for more detailed information: https://reachcollege.edu.au/student-support/forms/

OSHC FEES
International students must have adequate health insurance while in Australia. It is a condition of your visa that you have Overseas Student Health Cover (OSHC) for the full duration of your student visa. Overseas Student Health Cover (OSHC) is insurance to assist international students meet the costs of medical and hospital care while in Australia.