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Diploma Of Hospitality Management

52

Weeks

Course Duration

28

Units

of competency

TAS | NSW | VIC

Locations

Available

Diploma Of Hospitality Management

Course Overview

SIT50422 – Diploma of Hospitality Management reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

Course Pricing
Offshore Fee

$16,000*

Onshore Fee

$14,000*

*Non-Tuition fees not included

Entry Requirements

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Successful completion of Australian Year 12 or Australian equivalent is mandatory.

Students must be 18 years old and above.

English requirement

A minimum of IELTS 6.0 or equivalent is required.

For more information regarding the commonly acceptable types of English language proficiency evidence, along with the verification methods, please click here

Student Requirements

Students are required to have their own laptop prior to the commencement of their course.

The minimum requirements for the specification of laptops can be found in the Student Equipment Required section below.

Language, Literacy, Numeracy, and Digital skills (LLND)​

Prior to enrolment, all prospective students are required to complete a compulsory Language, Literacy, Numeracy and Digital (LLND) assessment. This assessment is completed as part of the pre-enrolment process through the LLND Portal – myllnd.com/login/

The LLND assessment helps identify whether a student may need additional support during their studies and ensures they are placed in a course that is appropriate for their skill level. Assessments are aligned with the Australian Core Skills Framework (ACSF) and include language, literacy, numeracy and digital skills.

Students must complete their LLND assessment via the LLND Portal before they can be formally enrolled. Further instructions on how to access and complete the assessment will be provided to prospective students as part of the pre-enrolment process.

Rolling Intakes

The college offers rolling intakes, allowing students to choose their preferred commencement date with the college. This provides flexibility for the students by allowing them to select the commencement date that best suits their academic plans. For further information, please contact our student support: [email protected].  

Pre-requisites/Co-requisites

 Units in this qualification  Pre-requisite unit
SITXINV006 – Receive, store and maintain stock
SITXFSA007 – Transport and store food
SITXFSA008 – Develop and implement a food safety program
SITXFSA005 – Use hygienic practices for food safety
SITXFSA007 – Transport and store food
SITXFSA008 – Develop and implement a food safety program
SITXFSA006 – Participate in safe food handling practices
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Course Format

11
Core Units
+
17
Elective Units
=
28
Total Units
Core Unit Code Core Unit Title
SITXCCS015Enhance customer service experiences
SITXCCS016*Develop and manage quality customer service practices
SITXCOM010Manage conflict
SITXFIN009Manage finances within a budget 
SITXFIN010Prepare and monitor budgets 
SITXGLC002Identify and manage legal risks and comply with law
SITXHRM008Roster staff  
SITXHRM009Lead and manage people  
SITXMGT004Monitor work operations
SITXMGT005Establish and conduct business relationships 
SITXWHS007Implement and monitor work health and safety practices 
Elective Unit CodeElective Unit Title
SITXFSA005Use hygienic practices for food safety
SITXHRM010Recruit, select and induct staff
BSBOPS601Develop and implement business plans
SITXINV006Receive, store and maintain stock
SITHIND008**Work effectively in hospitality service
BSBTWK503Manage meetings
SITXHRM012Monitor staff performance
SITXFSA006Participate in safe food handling practices  
SITXINV007Purchase goods
SITXINV008Control stock
SITHACS009Clean premises and equipment
SITHACS016 Provide accommodation reception services
SITXCCS010Provide visitor information
SITXFSA007Transport and store food
SITXFSA008Develop and implement a food safety program
SITHIND006Source and use information on the hospitality industry
SITTTVL001 Access and interpret product information
Description of licensing requirementsNo occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Student Work Placement Information

Student Work Placement

Students must be willing to undertake vocational placement. Vocational placement provides students with the opportunity to apply skills and knowledge in real scenarios. It is a requirement of this qualification that students undertake a minimum of 40 complete service periods[1] of unpaid vocational placement[2].

The college organises students’ vocational placement locations. However, students can select their own vocational placement location. The college will assess the suitability of the placement location prior to the students commencing their vocational placement. Students will also be given a vocational logbook, which they must complete during their placement hours. All students must be willing to undertake placement in an operational business and operational hospitality environment.

Students will be required to arrange, at their own expense, transportation to and from their placement facility. Should students be required to travel interstate for placement, the college will cover the cost of all interstate travel and accommodation during the placement; however, students will be required to organise their own local travel to and from these facilities.

Students will be notified of their placement details prior to commencing vocational placement. Students are required to organise their own travel to and from these facilities and may be required to undertake placement anywhere within Australia.

[1] A complete service period (shift) equals 6 hours or more

[2] SITXCCS016 – Develop and manage quality customer service practices requires students to complete 4 service periods in an operational business environment where customer service takes place.

SITHIND008 – Work effectively in hospitality service requires students to provide hospitality service to customers for a minimum of 36 complete service periods in an operational hospitality environment.

Student Equipment Required

Students MUST have the following IT equipment prior to enrolling the college and will require a suitable study space for self-study, assessment activities, or to participate in face-to-face virtual classes. Students are required to have their own laptop prior to the commencement of their course.

HARDWARE REQUIREMENTS:

Laptop with the following recommended System Requirements:

  • Specification of laptop is as below:
  • Processor: 2.5–2.9 GHz process
  • Memory: 8GB
  • Display Card: 2 GB GPU (for Civil Construction qualifications)
  • Disk Space: 100 GB
  • Microsoft® Windows® 10 Version 22H2 or Windows® 11 Version 24H2 or above.
  • Apple® macOS® Sequoia v15.5, Apple® macOS® Sonoma v14.7.6, or Apple® macOS® Ventura v13.7.6.
  • A webcam, e.g. built-in to a laptop or a USB webcam.
  • Audio input and output suitable for video conferencing or face-to-face virtual classes.
  • A headset or earbuds with a microphone is recommended.
  • Photo/scan – a camera, e.g. on a mobile phone, can be required to scan and submit handwritten materials.

SOFTWARE REQUIREMENTS:

  • A web browser such as Microsoft Edge, Firefox, Google Chrome, or Safari.
  • Students are expected to access the web version of Microsoft Office 365 (i.e., Microsoft Outlook, Teams, Word, Excel, PowerPoint, Planner, To Do, and Project).
  • Students studying CAD will have access to the college’s Computer-aided design (CAD) system (if applicable).

INTERNET REQUIREMENTS:

  • A reliable, high-speed broadband internet connection with sufficient upload and download capacity. A Wi-Fi or mobile connection can be acceptable.
  • Students will have access to the college’s wireless connection whilst on campus.
  • Community internet and computer access:
  • In Australia, public libraries offer free access to computers and the internet, although students may require a membership card or be required to pay a small charge.
  • Students may need to book ahead if they wish to use library services.
  • Students will also have access to printing and photocopying services on a pay-per-page basis. Most libraries also provide wireless hotspots and recharging stations at no cost for students using their own devices.

Qualification Outcome

The following academic and employment pathways are available to students who complete this qualification:

International students can enrol in Australian universities to continue and pursue this career path and/or enrol in a higher-level qualification after completing this qualification. They can then apply their knowledge and skills gained in Australia or their home country to seek work anywhere in the world.

In summary, the completion of this qualification can allow students to work for Hospitality job roles for a diversity of employers across various fields such as:

  • Banquet or Function Manager
  • Bar manager
  • Café Manager
  • Chef de Cuisine
  • Chef Patissier
  • Kitchen Manager
  • Restaurant Manager
  • Unit Manager Catering Operations

 

Please Note: Completion of an Reach qualification does not guarantee an employment outcome.

Qualification Issued

Once the units of competency required in the training package for this qualification have been successfully completed, the student will be issued with a Diploma of Hospitality Management (SIT50422) and an academic transcript of all completed units within 30 calendar days. Students who successfully complete individual units of competency within the qualification, but not the qualification in its entirety will be eligible to receive a Statement of Attainment. This document contains a record of all completed units and will be available to students by the end of their course.

Reach Community College does not guarantee:

  • a student will successfully complete a training product on its scope of registration; or
  • a training product can be completed in a manner which do not meet the relevant requirements set out in an instrument made under section 185 of the National Vocational Education and Training Regulator Act 2011. 
  • a student will obtain a particular employment outcome where this is outside the control of the RTO.

Reach Community College qualifications only fulfil the academic requirement, not a licensed trade qualification, traineeship or apprenticeship.

Reach Community College does not:

  • claim to commit to secure for, or on the student or intending student’s behalf, a migration outcome from undertaking any course offered by the College

We strongly advise that students consult with a registered migration agent if they require more specific information. For the most up to date information please refer to the Australian Government’s Home Affairs website: immi.homeaffairs.gov.au.