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Diploma Of Hospitality Management



Course Duration



of competency




Diploma Of Hospitality Management

Course Overview

SIT50422 – Diploma of Hospitality Management reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

Course Fees
Offshore Fee


Onshore Fee


*Non-Tuition fees not included

Entry Requirements

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Successful completion of Australian Year 12 or Australian equivalent is mandatory.

Students must be 18 years old and above.

English requirement

A minimum of IELTS 6.0 or equivalent is required.

For more information regarding the commonly acceptable types of English language proficiency evidence, along with the verification methods, please click here

Student Requirements

Students are required to have their own laptop prior to the commencement of their course.

The minimum requirements for the specification of laptops can be found in the Student Equipment Required section below.


 Units in this qualification Pre-requisite unit
SITXINV006 – Receive, store and maintain stock
SITXFSA007 – Transport and store food
SITXFSA008 – Develop and implement a food safety program
SITXFSA005 – Use hygienic practices for food safety
SITXFSA007 – Transport and store food
SITXFSA008 – Develop and implement a food safety program
SITXFSA006 – Participate in safe food handling practices
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Course Format

Core Units
Elective Units
Total Units
Core Unit CodeCore Unit Title
SITXCCS015Enhance customer service experiences
SITXCCS016*Develop and manage quality customer service practices
SITXCOM010Manage conflict
SITXFIN009Manage finances within a budget 
SITXFIN010Prepare and monitor budgets 
SITXGLC002Identify and manage legal risks and comply with law
SITXHRM008Roster staff  
SITXHRM009Lead and manage people  
SITXMGT004Monitor work operations
SITXMGT005Establish and conduct business relationships 
SITXWHS007Implement and monitor work health and safety practices 
Elective Unit CodeElective Unit Title
SITXFSA005Use hygienic practices for food safety
SITXHRM010Recruit, select and induct staff
BSBOPS601Develop and implement business plans
SITXINV006Receive, store and maintain stock
SITHIND008**Work effectively in hospitality service
BSBTWK503Manage meetings
SITXHRM012Monitor staff performance
SITXFSA006Participate in safe food handling practices  
SITXINV007Purchase goods
SITXINV008Control stock
SITHACS009Clean premises and equipment
SITHACS016Provide accommodation reception services
SITXCCS010Provide visitor information
SITXFSA007Transport and store food
SITXFSA008Develop and implement a food safety program
SITHIND006Source and use information on the hospitality industry
SITTTVL001Access and interpret product information
Description of licensing requirementsThe following units within this qualification require service periods as follows:

* SITXCCS016 - Develop and manage quality customer service practices requires students to complete 4 service periods in an operational business environment where customer service takes place.

**SITHIND008 - Work effectively in hospitality service requires students to provide hospitality service to customers for a minimum of 36 complete service periods in an operational hospitality environment.

The above selected elective units may be substituted for any of the approved elective units from the training package, that meet with the packaging rules for this qualification as mentioned above.

Vocational Placement

Students must be willing to undertake vocational placement. Vocational placement provides students with the opportunity to apply skills and knowledge in real scenarios. It is a requirement of this qualification that students undertake a minimum of 40 complete service periods[1] of unpaid vocational placement[2].

The college organises students’ vocational placement locations. However, students can select their own vocational placement location. The college will assess the suitability of the placement location prior to the students commencing their vocational placement. Students will also be given a vocational logbook, which they must complete during their placement hours. All students must be willing to undertake placement in an operational business and operational hospitality environment.

Students will be required to arrange, at their own expense, transportation to and from their placement facility. Should students be required to travel interstate for placement, the college will cover the cost of all interstate travel and accommodation during the placement; however, students will be required to organise their own local travel to and from these facilities.

Students will be notified of their placement details prior to commencing vocational placement. Students are required to organise their own travel to and from these facilities and may be required to undertake placement anywhere within Australia.

[1] A complete service period (shift) equals 6 hours or more

[2] SITXCCS016 – Develop and manage quality customer service practices requires students to complete 4 service periods in an operational business environment where customer service takes place.

SITHIND008 – Work effectively in hospitality service requires students to provide hospitality service to customers for a minimum of 36 complete service periods in an operational hospitality environment.

Student Equipment Required

Students MUST have the following IT equipment prior to enrolling with Reach Community College and will require a suitable study space for self-study, assessment activities, or to participate in online classes.

Students are required to have their own laptop prior to the commencement of their course.

Hardware requirements:

Desktop or laptop with the following recommended System Requirements:

  • Specification of desktop or laptop is as below:
    • Processor: 2.5–2.9 GHz process
    • Memory: 8 GB
    • Display Card: 1 GB GPU
    • Disk Space: 100 GB
    • Microsoft® Windows® 8.1 or Windows 10 version 1809 or above
    • Apple® macOS® Monterey v12, or Apple® macOS® Big Sur v11, or Apple® macOS® Catalina v10.15
  • A webcam, e.g. built-in to a laptop or a USB webcam.
  • Audio input and output suitable for video conferencing or online classes.
  • A headset or earbuds with a microphone is recommended.
  • Photo/scan – a camera, e.g. on a mobile phone, can be required to scan and submit handwritten materials.

Software Requirements:

  • A web browser such as Microsoft Edge, Firefox, Google Chrome, or Safari.
  • Students are expected to access the web version of Microsoft Office 365 (i.e., Microsoft Outlook, Teams, Word, Excel, PowerPoint, Planner, To Do, and Project).
  • Students studying CAD will have access to the College’s Computer-aided design (CAD) system (if applicable to students qualification)

Internet Requirements:

  • A reliable, high-speed broadband internet connection with sufficient upload and download capacity. A Wi-Fi or mobile connection can be acceptable.
  • Students will have access to the college’s wireless connection whilst on campus.
  • Community internet and computer access:
  • In Australia, public libraries offer free access to computers and the internet, although students may require a membership card or be required to pay a small charge.
  • Students may need to book ahead if they wish to use library services.
  • Students will also have access to printing and photocopying services on a pay-per-page basis. Most libraries also provide wireless hotspots and recharging stations at no cost for students using their own devices.

Other Information:

The college encourages students to acquire the following skills and knowledge related to operating and maintaining an efficient study environment:

  • Know how to install, use, and keep their computer’s internet browser and other software up to date (e.g. installing security updates)
  • Be proficient in connecting their laptop and/or mobile device to wireless networks either at the college campus, your local library, or other locations
  • Ability to use a web camera and headset/microphone
  • Know how to use cloud storage (e.g. through Office 365 OneDrive)
  • Ability to use Microsoft Word and other related software packages.

Qualification Outcome

The following academic and employment pathways are available to students who complete this qualification:

International students can enrol in Australian universities to continue and pursue this career path and/or enrol in a higher-level qualification after completing this qualification. They can then apply their knowledge and skills gained in Australia or their home country to seek work anywhere in the world.

In summary, the completion of this qualification can allow students to work for Hospitality job roles for a diversity of employers across various fields such as:

  • Banquet or Function Manager
  • Bar manager
  • Café Manager
  • Chef de Cuisine
  • Chef Patissier
  • Kitchen Manager
  • Restaurant Manager
  • Unit Manager Catering Operations


Please Note: Completion of an Reach qualification does not guarantee an employment outcome.

Qualification Issued

Once the units of competency required in the training package for this qualification have been successfully completed, the student will be issued with a Diploma of Hospitality Management (SIT50422) and an academic transcript of all completed units within 30 calendar days. Students who successfully complete individual units of competency within the qualification, but not the qualification in its entirety will be eligible to receive a Statement of Attainment. This document contains a record of all completed units and will be available to students by the end of their course.

Reach Community College does not guarantee:

  • a successful education assessment outcome for the student or intending student; or
  • completion of a Reach Community College qualification will lead to an employment outcome; or
  • a learner will successfully complete a training product on its scope of registration; or
  • a training product can be completed in a manner which does not meet the requirements of the Standards for Registered Training Organisations (RTOs) 2015.


Reach Community College does not:

  • claim to commit to secure for, or on the student or intending student’s behalf, a migration outcome from undertaking any course offered by the College

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Mode of Delivery:

  • The college will not deliver more than one-third of the units in the qualification by online mode to international students.
  • The college will ensure that for each compulsory study period international students are enrolled in, at least one unit is not delivered through online learning unless it is the final unit of their qualification.

Non-Tuition Fees

$200 (Handling Fee)
(No other charges or changes to Tuition Fees once paid)


$500 – for each qualification in Individual Support, Disability Support and Community Services, unless otherwise stated. Before commencing placement, students will be required to obtain mandatory documents at their own expense. Students will be notified of their placement via email, including when to obtain these documents, prior to commencing vocational placement. Refund policy rules apply to Placement Fees. Please check our Refund Policy for more detailed information: reachcollege.edu.au/student-support/forms/

International students must have adequate health insurance while in Australia. It is a condition of your visa that you have Overseas Student Health Cover (OSHC) for the full duration of your student visa. Overseas Student Health Cover (OSHC) is insurance to assist international students meet the costs of medical and hospital care while in Australia.