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Diploma of Community Services

52

Weeks

Course Duration

20

Units

of competency

TAS | NSW | VIC

Locations

Available

Diploma of Community Services

Course Overview

CHC52021 – Diploma of Community Services reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.

At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.

Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.

To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of the units of competency.

Course Fees
Offshore Fee

$14,000*

+ $500 Placement Fee
Onshore Fee

$12,000*

+ $500 Placement Fee

*Non-Tuition fees not included

Entry Requirements

Successful completion of Australian Year 12 or Australian equivalent is mandatory.

Students must be 18 years old and above.

English requirement
A minimum of IELTS 6.0 or equivalent is required.For more information regarding the commonly acceptable types of English language proficiency evidence, along with the verification methods, please click here
Student Requirements
A student is required to have their own laptop prior to the commencement of the course.

The minimum requirements for the specification of laptops can be found in the Student Equipment Required section below.

Pre-requisites/Co-requisites

There are no pre-requisites for this qualification.

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Course Format

12
Core Units
+
8
Elective Units
=
20
Total Units
Core Unit CodeCore Unit Title
*CHCCCS004Assess co-existing needs
*CHCCCS007Develop and implement service programs
*CHCCCS019Recognise and respond to crisis situations
CHCCSM013Facilitate and review case management
CHCDEV005Analyse impacts of sociological factors on people in community work and services
*CHCDFV001Recognise and respond appropriately to domestic and family violence
*CHCDIV001Work with diverse people
*CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
*CHCLEG003Manage legal and ethical compliance
*CHCMGT005Facilitate workplace debriefing and support processes
*CHCPRP003Reflect on and improve own professional practice
*HLTWHS003Maintain work health and safety
Elective Unit CodeElective Unit Title
CHCCCS038Facilitate the empowerment of people receiving support
*CHCMHS001Work with people with mental health issues
CHCDIS017Facilitate community participation and social inclusion
CHCDIS019Provide person-centred services to people with disability with complex needs
*CHCPRP001 Develop and maintain networks and collaborative partnerships
*CHCDIV003Manage and promote diversity
*CHCCOM003Develop workplace communication strategies
*CHCMGT003Lead the work team
1 CHCDEV005 requires students to performed the activities outlined in the performance criteria during a period of at least 120 hours of work with a community services workplace.
Description of licensing/ condition requirements* The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice. No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Note: The Statutory & forensic child, youth & family welfare specialisation must be achieved in order to meet the minimum education requirements for child protection and youth justice practice in Victoria. In addition, to meet the minimum education requirements for entry into child protection practice in Victoria, diploma qualifications must be approved by the Australian Community Workers Association (ACWA)

Vocational Placement

Vocational placement provides students with the opportunity to apply skills and knowledge in real scenarios. It is a requirement of this qualification that students undertake a minimum of 200 unpaid vocational placement hours.

Reach Community College organises student placement. Students will be given a vocational placement logbook and diary which will need to be completed during their placement hours. Students must be willing to undertake placement in a health care or community care facility and/or within a simulated health care or community care environment during the program. Should students be required to travel interstate for placement, Reach Community College will cover the cost of all interstate travel and accommodation during the placement, however students will be required to organise their own local travel to and from these facilities.

Students will be notified of their placement details by email, prior to commencing vocational placement. Students are required to organise their own travel to and from these facilities and may be required to undertake placement anywhere in Tasmania and within Australia.

Prior to attending vocational placement, students must demonstrate satisfactory course progression.
Before commencing Vocational Placement:

HLTAID011 – Provide first aid is not a unit of competency in this qualification, however if a student is required to complete this unit prior to attending placement in a particular health care or community care facility, Reach Community College will provide training of this unit at no additional cost to students and on completion will issue students with a Statement of Attainment prior to placement.

Students must meet the following mandatory requirements at their own expense. Students will be notified via email on when to obtain these documents:

  • Have current competency in Cardio-Pulmonary Resuscitation (CPR) – this must be updated annually and is included in the program.
  • At their own expense, students are required to provide an Australian Federal Police Certificate indicating that the student has passed the Australian Federal Police (National) Check 30 days before placement. (https://www.afp.gov.au/what-we-do/services/criminal-records/national-police-checks)
  • Medical Clearance condition: Have no medical or physical injury/condition that would prevent them from working safely and/or injuring themselves and/or residents whilst working within a health care or community care facility whilst assisting residents with day to day physical activities/tasks.

Student Equipment Required

Students MUST have the following IT equipment prior to enrolling with Reach Community College and will require a suitable study space for self-study, assessment activities, or to participate in online classes.

Hardware requirements:

  • Desktop or laptop with the following recommended System Requirements:
  • Specification of desktop or laptop is as below:
    • Processor: 2.5–2.9 GHz process
    • Memory: 8 GB
    • Display Card: 1 GB GPU
    • Disk Space: 100 GB
    • Microsoft® Windows® 8.1 or Windows 10 version 1809 or above
    • Apple® macOS® Monterey v12, or Apple® macOS® Big Sur v11, or Apple® macOS® Catalina v10.15
  • A webcam, e.g. built-in to a laptop or a USB webcam.
  • Audio input and output suitable for video conferencing or online classes.
  • A headset or earbuds with a microphone is recommended.
  • Photo/scan – a camera, e.g. on a mobile phone, can be required to scan and submit handwritten materials.

 

Software Requirements:

  • A web browser such as Microsoft Edge, Firefox, Google Chrome, or Safari.
  • Student is expected to access the web version of Microsoft Office 365 (i.e., Microsoft Outlook, Teams, Word, Excel, PowerPoint, Planner, To Do, and Project).
  • Students studying CAD will have access to the College’s Computer-aided design (CAD) system (if applicable to students qualification)

 

Internet Requirements:

  • A reliable, high-speed broadband internet connection with sufficient upload and download capacity. A Wi-Fi or mobile connection can be acceptable.
  • Students will have access to the college’s wireless connection whilst on campus.
  • Community internet and computer access:
  • In Australia, public libraries offer free access to computers and the internet, although students may require a membership card or be required to pay a small charge.
  • Students may need to book ahead if they wish to use library services.
  • Students will also have access to printing and photocopying services on a pay-per-page basis. Most libraries also provide wireless hotspots and recharging stations at no cost for students using their own devices.

 

Other Information:

  • The college encourages students to acquire the following skills and knowledge related to operating and maintaining an efficient study environment:
  • Know how to install, use, and keep their computer’s internet browser and other software up to date (e.g. installing security updates)
  • Be proficient in connecting their laptop and/or mobile device to wireless networks either at the college campus, your local library, or other locations
  • Ability to use a web camera and headset/microphone
  • Know how to use cloud storage (e.g. through Office 365 OneDrive)
  • Ability to use Microsoft Word and other related software packages.

Qualification Outcome

The following academic and employment pathways are available to students who complete this qualification:

International students can enrol in Australian universities to continue and pursue this career path and/or enrol in a higher-level qualification after completing this qualification. They can then apply their knowledge and skills gained in Australia or their home country to seek work anywhere in the world.

In summary, the completion of this qualification can allow students to work for Community Services job roles for a diversity of employers across various fields such as:

  • Community Care Manager
  • Coordinator of Volunteer Work
  • Team Leader
  • Care Team Leader
  • Family Services Coordinator
  • Support Facilitator (Community Services)
  • Community Housing Resources Worker
  • Community Development Worker for Social Housing
  • Community Recreation Coordinator
  • Housing Manager
  • Housing Assistant
  • Assistant Community Worker
  • Community Worker
  • Aboriginal Housing Worker
  • Community Services Coordinator
  • Case Coordinator (Disability)
  • Youth Housing Support Worker
  • Family Support Worker
  • Community Access Coordinator
  • Pastoral Care Counsellor
  • Aboriginal Neighbourhood House Coordinator
  • Case Coordinator (Community Services)
  • Welfare Support Worker
  • Senior Youth Worker
  • Disability Team Leader
  • Support Facilitator (Disability)
  • Community Housing Worker
  • Community Work Coordinator
  • Early Intervention Worker
  • Community Program Coordinator
  • Pastoral Care Worker
  • Assistant Community Services Worker

 

Please Note: Completion of an REACH qualification does not guarantee an employment outcome.

Qualification Issued

Once the units of competency required in the training package for this qualification have been successfully completed, the student will be issued with a Diploma of Community Services (CHC52021) and an academic transcript of all completed units within 30 calendar days. Students who successfully complete individual units of competency within the qualification, but not the qualification in its entirety will be eligible to receive a Statement of Attainment. This document contains a record of all completed units and will be available to students by the end of their course.

Reach Community College does not guarantee:

  • a successful education assessment outcome for the student or intending student; or
  • completion of a Reach Community College qualification will lead to an employment outcome; or
  • a learner will successfully complete a training product on its scope of registration; or
  • a training product can be completed in a manner which does not meet the requirements of the Standards for Registered Training Organisations (RTOs) 2015.

 

Reach Community College does not:

  • claim to commit to secure for, or on the student or intending student’s behalf, a migration outcome from undertaking any course offered by the College

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Mode of Delivery:

  • The college will not deliver more than one-third of the units in the qualification by online mode to international students.
  • The college will ensure that for each compulsory study period international students are enrolled in, at least one unit is not delivered through online learning unless it is the final unit of their qualification.

Non-Tuition Fees

$200 (Handling Fee)
(No other charges or changes to Tuition Fees once paid)

VOCATIONAL PLACEMENT FEES

$500 – for each qualification in Individual Support, Disability Support and Community Services, unless otherwise stated. Before commencing placement, students will be required to obtain mandatory documents at their own expense. Students will be notified of their placement via email, including when to obtain these documents, prior to commencing vocational placement. Refund policy rules apply to Placement Fees. Please check our Refund Policy for more detailed information: reachcollege.edu.au/student-support/forms/

OSHC FEES
International students must have adequate health insurance while in Australia. It is a condition of your visa that you have Overseas Student Health Cover (OSHC) for the full duration of your student visa. Overseas Student Health Cover (OSHC) is insurance to assist international students meet the costs of medical and hospital care while in Australia.