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Course Terms & Conditions

To help students make an informed enrolment decision before enrolling in a qualification with Reach Community College, students are required to attend a pre-enrolment consultation session provided by either an authorised Reach Education Agent and/or a Reach staff representative from the college. During this Pre-Enrolment Consultation session, students will be provided with a comprehensive range of transparent, accurate, and complete information relevant to their intended course of study. This information is provided prior to completing and signing the Enrolment Application to guide students in making a formal decision that will reflect their existing skills and competencies and meet their needs.

Before signing any documents, students will be provided with a Pre-Enrolment Consultation Checklist. This checklist ensures that students have a clear understanding of their intended course of study, the support services offered by the college, and their obligations as international students. They must acknowledge that they have a clear understanding of their intended course of study before proceeding. This information includes, but is not limited to:

  • Intake dates
  • The VET and CRICOS information of the college
  • Entry requirements on training.gov.au and our website (i.e. academic requirements, mode of delivery, language proficiency requirements, employment requirements, financial requirements, etc.)
  • Course information on training.gov.au and our website (i.e., fees, duration, delivery mode, location, equipment, unpaid work placement, practical training locations if applicable, and other arrangements related to your application)
  • Information about training and assessment
  • Policies and procedures on course progress/attendance, assessment, and student conduct rules, etc.
  • Information about the support services available to students in the college

A Pre-Enrolment Consultation session is provided to a prospective student one or more times to give the student additional time and/or information to make an informed decision. In addition, the communication channels used for conducting Pre-Enrolment Consultation sessions can be various, such as face-to-face, video conference, telephone call, or email.

The college will only confirm the intake of a qualification when it meets the minimum number of applications. Students will receive a Letter of Offer in the proposed intake when the minimum number of applications is met. If the minimum number of applications is not met, a student will be advised of the following proposed intake.

International students should ensure that they have read the Pre-Enrolment Consultation Checklist available on our website: reachcollege.edu.au

For more detailed course information, including Entry Requirements and Pre-requisites, please refer to the individual course page for each qualification on our website: reachcollege.edu.au

There is a minimum IELTS (or equivalent) requirement.

For more information, please email [email protected]

Handling Fee – $200


$500 – for each qualification in Individual Support, Disability Support and Community Services, unless otherwise stated. Before commencing placement, students will be required to obtain mandatory documents at their own expense. Students will be notified of their placement via email, including when to obtain these documents, prior to commencing vocational placement. Refund policy rules apply to Placement Fees. Please check our Refund Policy for more detailed information: reachcollege.edu.au/student-support/forms/

International students must have adequate health insurance while in Australia. It is a condition of your visa that you have Overseas Student Health Cover (OSHC) for the full duration of your student visa. Overseas Student Health Cover (OSHC) is insurance to assist international students meet the costs of medical and hospital care while in Australia.


At the commencement of each qualification, some units may be initially conducted online to provide students time to adapt to their new study program.

  • The college will not deliver more than one-third of the units in the qualification by online mode to international students.
  • The college will ensure that each compulsory study period for the qualification, the international student is
    studying at least one unit that is not by online learning, unless the student is completing the last unit of their qualification.


Students MUST have the following IT equipment prior to enrolling with Reach Community College and will require a suitable study space for self-study, assessment activities, or to participate in online classes.

Students are required to have their own laptop prior to the commencement of their course

Hardware requirements:

Desktop or laptop with the following recommended System Requirements:

  • Specification of desktop or laptop is as below:
    • Processor: 2.5–2.9 GHz process
    • Memory: 8 GB
    • Display Card: 1 GB GPU
    • Disk Space: 100 GB
    • Microsoft® Windows® 8.1 or Windows 10 version 1809 or above
    • Apple® macOS® Monterey v12, or Apple® macOS® Big Sur v11, or Apple® macOS® Catalina v10.15
  • A webcam, e.g. built-in to a laptop or a USB webcam.
  • Audio input and output suitable for video conferencing or online classes.
  • A headset or earbuds with a microphone is recommended.
  • Photo/scan – a camera, e.g. on a mobile phone, can be required to scan and submit handwritten materials.

Software Requirements:

  • A web browser such as Microsoft Edge, Firefox, Google Chrome, or Safari.
  • Student is expected to access the web version of Microsoft Office 365 (i.e., Microsoft Outlook, Teams, Word, Excel, PowerPoint, Planner, To Do, and Project).
  • Students studying CAD will have access to the College’s Computer-aided design (CAD) system (if applicable to students qualification)

Internet Requirements:

  • A reliable, high-speed broadband internet connection with sufficient upload and download capacity. A Wi-Fi or mobile connection can be acceptable.
  • Students will have access to the college’s wireless connection whilst on campus.
  • Community internet and computer access:
  • In Australia, public libraries offer free access to computers and the internet, although students may require a membership card or be required to pay a small charge.
  • Students may need to book ahead if they wish to use library services.
  • Students will also have access to printing and photocopying services on a pay-per-page basis. Most libraries also provide wireless hotspots and recharging stations at no cost for students using their own devices.

Other Information:

The college encourages students to acquire the following skills and knowledge related to operating and maintaining an efficient study environment:

  • Know how to install, use, and keep their computer’s internet browser and other software up to date (e.g. installing security updates)
  • Be proficient in connecting their laptop and/or mobile device to wireless networks either at the college campus, your local library, or other locations
  • Ability to use a web camera and headset/microphone
  • Know how to use cloud storage (e.g. through Office 365 OneDrive)
  • Ability to use Microsoft Word and other related software packages.


Reach Community College does not guarantee:

  • a successful education assessment outcome for the student or intending student; or
  • completion of a Reach Community College qualification will lead to an employment outcome; or
  • a learner will successfully complete a training product on its scope of registration; or
  • a training product can be completed in a manner which does not meet the requirements of the Standards for Registered Training Organisations (RTOs) 2015.

Reach Community College does not:

  • claim to commit to secure for, or on the student or intending student’s behalf, a migration outcome from undertaking any course offered by the College

We strongly advise that students consult with a registered migration agent if they require more specific information. For the most up to date information please refer to the Australian Government’s Home Affairs website: immi.homeaffairs.gov.au

All information is accurate at the time of publication. Please be aware that the information in this brochure including Reach Community College’s polices, fees and course content are subject to change without notice. Course commencement is dependent on sufficient enrolments, appropriate accreditation and registration requirements. It is the responsibility of students to check the terms and conditions in their in Final Letter of Offer, including all general and course-specific information prior to accepting, in particular, course offerings, duration, mode, commencement, campus location, fees and entry requirements. Applications and enrolments are subject to Reach Community College’s Privacy Policy, which is available online at reachcollege.edu.au/student-support/forms