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Diploma of Community Services

Duration

52 weeks

Number of units

20 units of competency

Location

TAS | NSW | VIC

Course Overview

CHC52021 – Diploma of Community Services reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.

At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.

Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.

  • Offshore Fee $14,000 + $500 Placement Fee*
  • Onshore Fee $12,000 + $500 Placement Fee*

Entry Requirements

Successful completion of Australian Year 12 or Australian equivalent is mandatory.

Students must be 18 years old and above at the commencement of any qualification in Diana School of Community Services.

Domestic RPL candidates:
Prior to commencing the RPL process, domestic RPL candidates are required to have relevant work experiences and/or any other evidence to match with the training package requirements.
English requirement:

A minimum of IELTS 6.0 or equivalent is required.


For more information regarding the commonly acceptable types of English language proficiency evidence, along with the verification methods, please click here

Pre-requisites/Co-requisites

There are no pre-requisites for this qualification.

Course Format

Core Unit CodeCore Unit Title
CHCCCS004Assess co-existing needs
CHCCCS007Develop and implement service programs
CHCCCS019Recognise and respond to crisis situations
*CHCCSM013Facilitate and review case management
*CHCDEV005Analyse impacts of sociological factors on people in community work and services
CHCDFV001Recognise and respond appropriately to domestic and family violence
CHCDIV001Work with diverse people
CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003Manage legal and ethical compliance
CHCMGT005Facilitate workplace debriefing and support processes
CHCPRP003Reflect on and improve own professional practice
*HLTWHS003Maintain work health and safety
Elective Unit CodeElective Unit Title
*CHCCCS038Facilitate the empowerment of people receiving support
CHCMHS001Work with people with mental health issues
CHCDIS017Facilitate community participation and social inclusion
*CHCDIS019Provide person-centred services to people with disability with complex needs
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCDIV003Manage and promote diversity
CHCCOM003Develop workplace communication strategies
CHCMGT003Lead the work team
1 CHCDEV002 requires students to performed the activities outlined in the performance criteria during a period of at least 100 hours of work with a community services workplace.
Description of licensing/ condition requirements* The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice. No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Note: The Statutory & forensic child, youth & family welfare specialisation must be achieved in order to meet the minimum education requirements for child protection and youth justice practice in Victoria. In addition, to meet the minimum education requirements for entry into child protection practice in Victoria, diploma qualifications must be approved by the Australian Community Workers Association (ACWA)
Note
Students MUST have the following IT equipment prior to enrolling with Reach and will require a suitable study space for self-study, assessment activities or to participate in online classes.

1. Hardware requirements:

  • Desktop or laptop with the following recommended System Requirements:
    • Windows 7 (2009) or higher
    • Apple Macintosh OS X version 10.6 (Snow Leopard) or higher
  • A webcam, e.g. built-in to a laptop or a USB webcam.
  • Audio input and output suitable for video conferencing or online classes.
  • A headset or earbuds with a microphone is recommended. Speakers and a microphone can be acceptable but need to be tested to check they do not introduce echo into a video conference or online classes.
  • Photo/scan – a camera, e.g. on a mobile phone, can be required to scan and submit handwritten materials.

2. Software Requirements:

  • A web browser such as Internet Explorer, Firefox, Google Chrome, or Safari (Please note that Apple users will be required to install Google Chrome in order to use Microsoft Teams) that will allow students to:
    • Stream videos from YouTube-style sites (a student must be aware of his/her internet usage limits and costs);
    • Run word processing software such as Microsoft Teams, Word and PowerPoint;
    • Participate in virtual classrooms or online live streaming webinars (e.g., Microsoft Teams or Zoom). (for classes delivered online or via live-streaming webinar).
  • Reach will provide students with access to Reach’s Microsoft Office 365 software (i.e., Microsoft Teams, Word, Excel, and PowerPoint), however:
    • Students may require administration rights to their computer in order to install additional software.
    • Students are strongly advised to install a suitable anti-virus program to protect their work.

3. Internet Requirements:

  • A reliable, high-speed broadband internet connection, with sufficient upload and download capacity. A Wi-Fi or mobile connection can be acceptable if it is adequately stable to perform well in a video conference or online classes;
  • Students will have access to Reach’s wireless connection during campus operating hours of 6:00am to 9:00pm Mon – Sat;
  • Community internet and computer access:
    • Public libraries offer free access to computers and the internet, although students may require a membership card or be required to pay a small charge. Students may need to book ahead if they wish to use library services. Students will also have access to printing and photocopying services on a pay per page basis. Most libraries also provide wireless hotspots and recharging stations at no cost for students using their own devices.

4. Other Information:

Reach encourages students to acquire the following skills and knowledge related to operating and maintaining an efficient online study environment:

  • Know how to install, use, and keep their computer’s internet browser and other software up to date (e.g. installing security updates)
  • Be proficient in connecting their laptop and/or mobile device to wireless networks either at Reach’s campus, your local library, or other locations
  • Ability to use a web camera and headset/microphone
  • Know how to use cloud storage (e.g. through Office 365 OneDrive)
  • Ability to use Microsoft Word and other related software packages.

Vocational Placement as a blue heading, (but only for this course, not other courses) with the following text:

Vocational Placement

Vocational placement provides students with the opportunity to apply skills and knowledge in real scenarios. It is a requirement of this qualification that students undertake a minimum of 100 unpaid vocational placement hours. Reach Community College organises student placement. Students will be given a vocational placement logbook and diary, which will need to be completed during their placement hours. Students must be willing to undertake placement in a health care or community care facility and/or within a simulated health care or community care environment during the program. Should students be required to travel interstate for placement, Reach Community College will cover the cost of all interstate travel and accommodation during the placement, however students will be required to organise their own local travel to and from these facilities. Students will be notified of their placement details by email, prior to commencing vocational placement. Students are required to organise their own travel to and from these facilities and may be required to undertake placement anywhere in Tasmania and within Australia. Prior to attending vocational placement, students must demonstrate satisfactory course progression.

Before commencing Vocational Placement:

HLTAID011 – Provide first aid is not a unit of competency in this qualification, however if a student is required to complete this unit prior to attending placement in a particular health care or community care facility, Reach Community College will provide training of this unit at no additional cost to students and on completion will issue students with a Statement of Attainment prior to placement. Students must meet the following mandatory requirements at their own expense. Students will be notified via email on when to obtain these documents:

  • Have current competency in Cardio-Pulmonary Resuscitation (CPR) – this must be updated annually and is included in the program
  • At their own expense, students are required to provide an Australian Federal Police Certificate indicating that the student has passed the Australian Federal Police (National) Check 30 days before placement. (https://www.afp.gov.au/what-we-do/services/criminal-records/national-police-checks)
  • Medical Clearance condition: Have no medical or physical injury/condition that would prevent them from working safely and/or injuring themselves and/or residents whilst working within a health care or community care facility whilst assisting residents with day to day physical activities/tasks.

Related Occupations

  • Community Care Manager
  • Coordinator of Volunteer Work
  • Team Leader
  • Care Team Leader
  • Family Services Coordinator
  • Support Facilitator (Community Services)
  • Community Housing Resources Worker
  • Community Development Worker for Social Housing
  • Community Recreation Coordinator
  • Housing Manager
  • Housing Assistant
  • Assistant Community Worker
  • Community Worker
  • Aboriginal Housing Worker
  • Community Services Coordinator
  • Case Coordinator (Disability)
  • Youth Housing Support Worker
  • Family Support Worker
  • Community Access Coordinator
  • Pastoral Care Counsellor
  • Aboriginal Neighbourhood House Coordinator
  • Case Coordinator (Community Services)
  • Welfare Support Worker
  • Senior Youth Worker
  • Disability Team Leader
  • Support Facilitator (Disability)
  • Community Housing Worker
  • Community Work Coordinator
  • Early Intervention Worker
  • Community Program Coordinator
  • Pastoral Care Worker
  • Assistant Community Services Worker

Completion of an REACH qualification does not guarantee an employment outcome.

Vocational Placement

Vocational placement provides students with the opportunity to apply skills and knowledge in real scenarios. It is a requirement of this qualification that students undertake a minimum of 100 unpaid vocational placement hours.

Reach Community College organises student placement. Students will be given a vocational placement logbook and diary which will need to be completed during their placement hours. Students must be willing to undertake placement in a health care or community care facility and/or within a simulated health care or community care environment during the program. Should students be required to travel interstate for placement, Reach Community College will cover the cost of all interstate travel and accommodation during the placement, however students will be required to organise their own local travel to and from these facilities.

Students will be notified of their placement details by email, prior to commencing vocational placement. Students are required to organise their own travel to and from these facilities and may be required to undertake placement anywhere in Tasmania and within Australia.

Prior to attending vocational placement, students must demonstrate satisfactory course progression.
Before commencing Vocational Placement:

HLTAID011 – Provide first aid is not a unit of competency in this qualification, however if a student is required to complete this unit prior to attending placement in a particular health care or community care facility, Reach Community College will provide training of this unit at no additional cost to students and on completion will issue students with a Statement of Attainment prior to placement.

Students must meet the following mandatory requirements at their own expense. Students will be notified via email on when to obtain these documents:

  • Have current competency in Cardio-Pulmonary Resuscitation (CPR) – this must be updated annually and is included in the program.
  • At their own expense, students are required to provide an Australian Federal Police Certificate indicating that the student has passed the Australian Federal Police (National) Check 30 days before placement. (https://www.afp.gov.au/what-we-do/services/criminal-records/national-police-checks)
  • Medical Clearance condition: Have no medical or physical injury/condition that would prevent them from working safely and/or injuring themselves and/or residents whilst working within a health care or community care facility whilst assisting residents with day to day physical activities/tasks.

Qualification Issued

Once the units of competency required in the training package for this qualification have been successfully completed, the student will be issued with a Diploma of Community Services (CHC52021) and an academic transcript of all completed units within 30 calendar days. Students who successfully complete individual units of competency within the qualification, but not the qualification in its entirety will be eligible to receive a Statement of Attainment. This document contains a record of all completed units and will be available to students by the end of their course.

Reach Community College does not guarantee:

  • a successful education assessment outcome for the student or intending student; or
  • completion of a Reach Community College qualification will lead to an employment outcome; or
  • a learner will successfully complete a training product on its scope of registration; or
  • a training product can be completed in a manner which does not meet the requirements of the Standards for Registered Training Organisations (RTOs) 2015.

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Non-Tuition Fees

$200 (Handling Fee)
(No other charges or changes to Tuition Fees once paid)

VOCATIONAL PLACEMENT FEES
$500 – for each qualification in Community Services. Before commencing placement, students will be required to obtain mandatory documents at their own expense. Students will be notified of their placement via email, including when to obtain these documents, prior to commencing vocational placement.

Refund policy rules apply to Placement Fees. Please check our Refund Policy for more detailed information: https://reachcollege.edu.au/student-support/forms/

OSHC FEES
International students must have adequate health insurance while in Australia. It is a condition of your visa that you have Overseas Student Health Cover (OSHC) for the full duration of your student visa. Overseas Student Health Cover (OSHC) is insurance to assist international students meet the costs of medical and hospital care while in Australia.